Details of the Organization
Bolster Legal provides top-notch, high-quality legal support services at super-low costs to attorneys and law firms in the US. Their legal services are extremely competent, flexible, and customized.
Details of the Job
Bolster Legal is hiring for the position of Customer Support – Legal Backend Services with 1 year of experience to join their office in Bengaluru.
- This is a full-time night shift position, Monday to Friday.
- Medical insurance benefits provided.
Role and Responsibilities
- Review case details provided by case managers or attorneys to determine required medical records and documents.
- Contact healthcare facilities via phone, email, or fax to request medical records and related documents, adhering to each facility’s preferred method of communication.
- Prepare request letters and HIPAA authorization forms in compliance with healthcare regulations and client requirements.
- Follow up with healthcare facilities to ensure timely receipt of requested documents, documenting all communications and progress updates.
- Coordinate with case managers or task assignors to provide updates on record retrieval status and address any additional requirements.
- Confirm the completeness of received records and identify any missing documents or discrepancies, taking necessary steps to obtain any outstanding information.
- Collaborate with internal teams to optimize processes and improve efficiency in medical records retrieval.
- Occasionally, liaise with insurance companies & law enforcement agencies to open claims and obtain traffic collision reports (TCR) as needed.
Eligibility
- Fresher: Less than 1 year of experience.
Salary/Stipend
20,000 – 25,000 per month.
Type of Opportunity
Fulltime
Country
India
State
Karnataka
City
Bengaluru
Address
Bengaluru, Karnataka
Application and Registration Details
Once you apply, the next steps in the application process will be sent to you via e-mail.
